Help centre

Help centre

Short, straight answers about how Day Pal works. Can’t find yours? Email support@getdaypal.com.

Getting started

  • What is Day Pal?

    Day Pal is an AI calorie tracker and macro counter for iPhone. You log meals by photo, by typing or saying what you ate, or by searching foods, and an AI coach helps you plan the rest of the day.

  • Is Day Pal free?

    Yes, Day Pal is free to use. Searching 13,000+ foods, logging by hand and tracking water, weight and workouts are free forever, and each device gets 10 free AI actions.

  • Do I need an account to use Day Pal?

    No. You can tap Continue without an account and start logging straight away. Creating a free account (with Apple, Google or email) keeps your data safe if you change or reset your phone.

  • Which languages does Day Pal support?

    Day Pal works in 11 languages, namely English, Spanish, French, Portuguese, Simplified Chinese, Traditional Chinese, Japanese, Korean, Dutch, German and Arabic, with Arabic shown right to left.

  • Is Day Pal on Android?

    Not yet. Day Pal is on iPhone today, and the Android version is coming soon.

  • Does Day Pal work on iPhone Duo?

    Yes. On iPhone Duo, Day Pal uses the whole inner screen, with today’s log on one side and your day on the other.

Logging food

  • How does photo logging work?

    Take a photo of your plate and Day Pal identifies each food, estimates its portion and adds up the calories, protein, carbs and fat. You check the result and confirm it before anything is logged.

  • Can I log a meal by typing or speaking?

    Yes. Type or say what you ate in your own words, such as “two eggs and toast with butter”, and Day Pal turns it into diary entries with calories and macros.

  • How do I search for a food?

    Use the food search to find any of 13,000+ foods grounded in USDA data, with names in your language. Search and logging by hand are free forever and do not use AI actions.

  • How accurate are Day Pal’s calorie estimates?

    They are good estimates, not measurements. The AI reads the plate and estimates portions, and it will not be right every time, so treat a scan as a fast first draft you confirm.

  • What if Day Pal gets a portion wrong?

    Adjust it before you save. Tap the item to change the portion, swap it for a different food, or add an item that was missed.

Coach and targets

  • What is the AI coach?

    The coach is a chat assistant that can see today’s diary. Ask it what to eat to hit your protein, or for a workout, and it suggests meals or sessions you can add to your day in one tap.

  • How does Day Pal set my calorie target?

    Day Pal estimates your daily needs with the Mifflin-St Jeor equation from your sex, age, height, weight and everyday activity, then adjusts for your goal and pace. It never sets a target below 1,200 kcal.

  • How are my protein, carbs and fat targets set?

    Protein comes first, set from your body weight, at 1.6 g per kg, or 1.8 to 2.0 g per kg if you do strength training. Fat gets a healthy minimum, and carbohydrates fill the rest of your calories.

  • Do workouts change my calorie target?

    Yes. When you log a workout, its estimated calories are added to that day’s target, so you can eat a little more on training days.

  • Can I track water and weight in Day Pal?

    Yes. Water, weight and workouts are tracked alongside your meals, and tracking them is free.

Plans and billing

  • What does Day Pal Pro include?

    Day Pal Pro keeps the AI features going after your 10 free actions (photo scans, typed and spoken logging, coach questions and daily reviews) under our fair-use policy, and keeps your full diary history.

  • What happens when my 10 free AI actions run out?

    You can keep using Day Pal for free to search foods, log by hand and track water, weight and workouts. Photo scans, typed or spoken logs and coach questions then need Day Pal Pro.

  • Is there a free trial of Day Pal Pro?

    No. Instead of a trial that turns into a charge, every device gets 10 free AI actions to try photo, text and voice logging and the coach, with no card and nothing to cancel.

  • What is Day Pal’s fair-use policy?

    Day Pal Pro is meant for one person’s normal daily use. Very heavy use in a single day or month can be paused for a while, and the app tells you when AI is back. Logging by hand keeps working.

  • How do I cancel Day Pal Pro?

    Apple bills the subscription, so you cancel it in your App Store account. On iPhone, open Settings, tap your name, then Subscriptions, then Day Pal Pro.

  • I subscribed but the app does not show Pro. How do I restore it?

    Sign in with the account you subscribed with, then tap your avatar at the top of Today to open You, and go to Upgrade to Day Pal Pro → Restore purchases.

  • Can I get a refund?

    App Store purchases can only be refunded by Apple. Request one on Apple’s Report a Problem page.

Privacy and your account

  • What happens to my meal photos?

    Meal photos are sent for analysis, then dropped. Day Pal’s servers never store the image, and location data is removed from the photo before it is uploaded.

  • Is my voice recorded or sent anywhere?

    No audio leaves your phone. Day Pal uses your iPhone’s on-device speech recognition, and only the text of what you said is used to log your meal.

  • Can I get a copy of my data?

    Yes, for free on every plan. Go to You → Export data. The app prepares a copy and shows you a reference; email it to support@getdaypal.com and we send you the file.

  • How do I delete my Day Pal account?

    In the app, tap your avatar at the top of Today to open You, scroll to the bottom, tap Delete account and confirm. It is permanent and cannot be undone.

  • How do I contact Day Pal support?

    Email support@getdaypal.com. For a problem, include your app version (at the bottom of the You screen), your phone model and iOS version, and what you did just before it went wrong.

Still stuck? Email support@getdaypal.com with your app version, phone model and what happened, and we will help.